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FAQ'S
Need help locating the gym, contacting us or want to know more about accessing our facilities? Our Frequently Asked Questions should answer any queries you have, for anything else please call.
Once you've purchased a membership at Ripped Fitness, you have immediate access to the gym.
Simply visit us and get your fingerprint set up at the front desk with one of our helpful team members. Please make sure to keep your confirmation email handy to speed up the process.
Our team will guide you through the setup process and ensure you're ready to start your fitness journey with us. Welcome to Ripped Fitness!
At Ripped Fitness, we understand that circumstances change and you may need to cancel your subscription.
To cancel your membership
- Please visit our website and log into your account.
- From there, you can navigate to the 'My Subscriptions' section to find the option to cancel.
Alternatively, please email support@rippedfitnessuk.com.
Please note that there may be a notice period or cancellation fee, depending on the terms of your specific membership agreement. We strive to make this process as smooth as possible for our members and are here to help with any questions or concerns you may have.
We understand that sometimes circumstances change, and we want to ensure our customers are satisfied with their experience.
If you are unsatisfied with any of our services or products, we offer a 14-day return policy for a full refund, at the start of any of our annual membership packages and merchandise
Please note that this policy applies to merchandise and annual packages, and not our training sessions, classes, or memberships. If you have any further questions about our return policy, feel free to contact our customer service team for assistance at support@rippedfitnessuk.com.